Privacy Policy

This Privacy Policy explains how PT. Kios Gemar Kreasi ("Kultura", "we", "us") collects, uses, discloses and protects your personal data when you visit kultura.co.id. We process personal data in accordance with Law No. 27 of 2022 on Personal Data Protection (UU PDP) and its implementing regulations.

This is a corporate and informational website. It is not an online store — transactions take place on our sub-brand platforms, each of which may have its own privacy policy.

1. Who we are

PT. Kios Gemar Kreasi is the data controller responsible for your personal data. You can reach us about privacy matters at hi@kultura.co.id.

2. Personal data we collect

• Contact details you submit through our contact form — such as your name, email address, company, and the contents of your message.
• Technical and usage data collected automatically — such as IP address, device and browser type, pages viewed, and referring pages, gathered through cookies and analytics tools.

We do not intentionally collect sensitive or specific personal data through this website, and we ask that you do not submit such data through the contact form.

3. Purposes and legal basis

We process your personal data to:

• respond to your enquiries and partnership, press or career requests;
• operate, maintain, secure and improve the website;
• understand aggregate usage so we can improve our content and services; and
• comply with applicable laws and protect our legal rights.

Depending on the activity, our legal basis is your consent, the performance of steps taken at your request prior to entering into an agreement, our legitimate interests in operating the site, and compliance with legal obligations.

4. Cookies and analytics

We use cookies and similar technologies for essential site functions and, where enabled, privacy-respecting analytics. For details, see our Cookie Policy.

5. Sharing your personal data

We do not sell your personal data. We share it only with:

• service providers who process data on our behalf (for example hosting, content management, email delivery and analytics providers) under appropriate confidentiality and data-processing terms;
• professional advisers, authorities or other parties where required by law or to protect our rights; and
• a successor entity in connection with a merger, acquisition or reorganisation.

6. International transfers

Some of our service providers may process data outside Indonesia. Where personal data is transferred abroad, we take steps consistent with UU PDP to ensure an adequate level of protection.

7. Retention

We keep personal data only for as long as necessary for the purposes described above, after which it is deleted or anonymised, unless a longer retention period is required by law.

8. Your rights

Subject to applicable law, you have the right to access, correct, update and erase your personal data; to withdraw consent; to object to or restrict certain processing; to obtain a copy of your data; and to lodge a complaint with the competent authority. To exercise these rights, contact us at hi@kultura.co.id.

9. Security

We apply reasonable technical and organisational measures to protect personal data against unauthorised access, loss or misuse. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

10. Children

This website is not directed to children. We do not knowingly collect personal data from children without verifiable parental or guardian consent as required by law.

11. Changes to this policy

We may update this Privacy Policy from time to time. The "last updated" date below reflects the most recent revision, and material changes will be posted on this page.

12. Contact us

If you have questions or requests regarding this Privacy Policy or your personal data, contact PT. Kios Gemar Kreasi at hi@kultura.co.id.